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You will receive an confirmation email (e-ticket) after your order was received. Complete Operator information, including local telephone numbers at your destination, are included on your Confirmation Email (e-ticket). When you reserve your attractions and services you will be asked to print e-tickets to present when you arrive at your destination. You must print the e-tickets and take them along on your trip; they are your proof of purchase.

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• All purchases are subject to re-confirmation within 2-3 business days after booking, please do not book the airline tickets until your received the confirmation.
• Cancellation and Refund policy
  • All purchases are subject to re-confirmation within one business day after purchase, customers will be fully refunded if the orders cannot be confirmed.
  • Cancellations received up to 15 days prior to departure - 20% of total purchase amount.
  • Cancellations received within 8-14 days of departure will incur a penalty of 30% per person.
  • Cancellations received within 3-7 days of departure will incur a penalty of 50% per person.
  • Cancellations received Within 48 hours prior to departure or no show will incur a 100% per person.
  • Unused features are non-refundable. No shows forfeit entire payment.
  • Trips require a minimum number of participants to avoid cancellation. We reserve the right to cancel a schedule trip to fully refund affected customers although tour companies will make every efforts to maintain the normal operation.
  • There is 6% handling fee add-on to the above penalties.
• Prices may vary subject to availability/season/weekend/holiday.
• We reserve right to cancel a schedule to fully refund affected customers although we will make every effort to maintain the regular operation.
• We reserve the right to modify the tour arrangements for smooth operation of the tour.

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