This was my first time taking a group tour and I was really pleased with the experience. Our guide, Benjamin, was very friendly yet he ensured everyone respected the time. My family and I felt very comfortable travelling in the bus as well.
My husband and I took a 4-day tour to Tennessee, Great Smokey Mountains and Shenandoah from 20-23 May 2019. Ken Fung was our guide and he was excellent. Very professional and efficient. Tells good stories too! We were particularly impressed with the efficiency in which he handed us our room keys at the end of each long day. Our bus broke down on the second day, and he arranged for another bus to let us cover the planned itinerary. Would like the company to look into ensuring this does not happen to future groups. The hotels we stayed in were very good too! An enjoyable trip! Thanks, Ken!